HSH Product Reviews App Privacy Policy

Last updated: September 14, 2025

1. Information We Collect

When you install our app, we automatically access the following information from your Shopify account:

• Shop Information: Shop name, domain, email address, currency, timezone
• Product Information: Product names, descriptions, prices, inventory
• Order Information: Order details, customer information
• Customer Information: Names, email addresses, phone numbers

Important: Our app does not store customer personal data in its own database. All review information and attached files are stored directly on Shopify's infrastructure (Files API and metafields system), and customer data is managed entirely within the merchant's Shopify account.

2. How We Use Your Information

We use the information we collect for the following purposes only:

• To provide and maintain the app services
• To process and manage reviews submitted by customers
• To provide customer support and respond to inquiries
• To monitor app usage and improve our services
• To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or share your personal information with third parties without your consent. However, we may provide information if required to comply with a legal obligation or to protect our rights.

4. Data Security and Retention

We implement appropriate technical and administrative security measures to protect your information.

• Customer data is not stored in our own systems.
• Minimal app settings are stored in our database and are automatically deleted within 48 hours upon app uninstallation, as required by Shopify's policy.

5. Your Rights

You have the right to request access, correction, and deletion of your personal information. Please use the contact information below for such inquiries.

6. Changes to This Policy

This policy may be updated from time to time. We will notify you of any material changes via the app. The updated policy will be effective as of the date it is posted.

7. Contact Us